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We are driven to help our clients succeed

Our team of experts build lasting relationships by continuously delivering for our clients

We place our client relationships at the heart of everything we do. Our team is led by deep payments experts who fully understand your challenges and will work with you to provide best-in-class solutions.

Here are some of the people you’ll be working with:

Executives

  • Mark Jackson
    Mark Jackson
    President
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    Mark Jackson

    President

    Responsibilities: Mark serves as head of Auriemma Group, which includes the Global Partnerships, Research, Finance and UK Roundtables practices.

    Previous Experience: Mark has more than two decades of experience in the financial services industry, including various roles at Barclaycard, Europe’s largest card issuer. His commercial, strategic and analytical skills help Auriemma support clients in partnerships, value proposition development, portfolio management, and a wide range of other areas.

  • Gary Rezak
    Gary Rezak
    Managing Director
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    Gary Rezak

    Managing Director

    Responsibilities: Gary serves as the co-head of Auriemma Group’s North American business and is a member of the global executive team.

    Previous Experience: Gary has 20+ years of experience in credit card marketing, financial services, and management consulting. He spent 15 years at Citi managing large-scale acquisition and portfolio management programs. Gary had full P&L responsibility for several co-brand and proprietary portfolios. Previously, he headed the marketing department of NDB.com, a nationally recognized online trading firm, and gained significant management consulting experience at Laventhol & Horwath and Fresh Venture Advisors, a firm he founded. Gary has a BS in Hotel Administration from Cornell University and an MBA in Marketing/Finance from the Stern School of Business at NYU.

  • Steve Serra
    Steve Serra
    Managing Director
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    Steve Serra

    Managing Director

    Responsibilities: Steve serves as the co-head of Auriemma Group’s North American business and is a member of the global executive team.

    Previous Experience: Steve has 20+ years of experience in partnerships development, credit card marketing, and management consulting. He spent nearly a decade with American Express in both the issuing and merchant businesses launching and managing loyalty programs and leading cross-functional teams. Steve received a BA in Political Science from Notre Dame and earned an MBA in Marketing from Wharton.

  • Michael Auriemma
    Michael Auriemma
    Chairman
    Michael Auriemma
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    Michael Auriemma

    Chairman

    Responsibilities: Michael has been instrumental in designing and developing many of the services that Auriemma’s team offers clients today. He personally represented top companies in the early days of co-branding and was the strategic advisor on the firm’s earliest portfolio sale transactions. He developed and launched Auriemma’s consumer research product, Cardbeat®. In the early 90’s Michael facilitated a series of informal gatherings of executives to discuss best practices in functional areas, which has shaped Auriemma’s well- known and highly successful Roundtables practice.

    Previous Experience: Michael began his professional career in New York at Chemical Bank in 1983 and moved into consulting in 1989. Over the last 25 years, he has been a frequent speaker, teacher, and writer for the financial services industry. He has developed an impressive network of relationships with executives and leaders within the payments and lending ecosystem.

  • Stacey Jerrold
    Stacey Jerrold
    Chief Administrative Officer
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    Stacey Jerrold

    Chief Administrative Officer

    Responsibilities: Stacey serves as the CAO of Auriemma’s global enterprise overseeing Human Resources, Information Technology, and Administrative Services.

    Previous Experience: Stacey previously worked in executive leadership roles in the financial services, non-profit, and retail sectors. Devoted to lifelong learning, Stacey holds a MBA and the SPHR and SHRM-SCP certification. She is a certified business coach and career counselor.

Senior Leadership

  • Louis Stevens
    Louis Stevens
    Director
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    Louis Stevens

    Director

    Responsibilities: Louis is the Director of Auriemma’s UK Roundtable practice specializing in Card Collections and Recoveries, Card Customer Service, and Card Fraud Control Roundtables.

    Previous Experience: Louis brings a decade of experience in financial services to Auriemma, including several years at American Express. He worked in the Corporate line of business for five years developing expertise in credit, servicing, B2B risk analytics and underwriting. Louis also spent time driving the collections portfolio at American Express across all lead European markets, spanning the entirety of the company’s product offerings. Louis has a BA (Hons) in Accounting and Finance from Brighton University.

  • Jaclyn Holmes
    Jaclyn Holmes
    Director
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    Jaclyn Holmes

    Director

    Responsibilities: Jaclyn is the Head of Auriemma’s Research practice. She directs the firm’s four member-driven consumer research publications (US Cardbeat®, UK Cardbeat, The Payments Report, Mobile Pay Tracker), and is responsible for designing and analyzing research spanning a variety of relevant industry topics. She mainly focuses on consumer payment, borrowing and investing behaviors, value propositions, use of mobile payments, alternative payment providers, and individual card products.

    Previous Experience: Jaclyn was previously a Senior Research Analyst in the Public Relations, Reputation Management, and Public Affairs area at Harris Interactive (since acquired by Nielsen). In this role, Jaclyn gained extensive experience in the design, management, and analysis of custom research among niche audiences such as corporate executives and financial advisors. Jaclyn received a BA in Business Administration with a concentration in Marketing/Management, and an MA in Organizational Communication from the State University of New York at Albany.

  • Kate Morgan
    Kate Morgan
    Director
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    Kate Morgan

    Director

    Responsibilities: Kate is a Director in the International Partnerships practice and is responsible for partnerships strategy and the development of high quality, focused deliverables for our clients.

    Previous Experience: Kate has worked in partnerships for over 20 years and has significant experience across the consumer financial services and payments industry. Specializing in loyalty and the co-brand space she has a proven record of delivery and commercial success across major international brands. Kate graduated from the University of Leeds.

  • David Edwards
    David Edwards
    Director
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    David Edwards

    Director

    Responsibilities: David is Director of Client Relations in Auriemma’s international practice. He has 25+ years’ experience developing payment and loyalty solutions within the Travel and Financial space.

    Previous Experience: Prior to joining Auriemma, David worked as an independent consultant leading projects across a wide range of organizations such as Virgin Atlantic Airways, IHG, American Express, Visa, MasterCard, Citi, Chase, Bank of America, and MBNA. In this role, David developed payment solution strategies, created and developed partnerships, launched a range of co-branded credit cards, and created payment and loyalty concepts. Before consulting, David spent 11 years at American Express as Head of Membership Rewards, EMEA, Director of European Business Planning, and a range of roles across Corporate Card, Purchasing Card, Travel Services, and Merchant Services.

  • Jack Drew
    Director
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    Jack Drew

    Director

    Responsibilities: Jack is a Director of the International Partnerships practice and has worked with a full spectrum of clients across Issuing, Network and Partnership businesses since joining Auriemma in 2014.

    Previous Experience: Jack has spent over a decade in the banking industry and brings a wealth of co-branding experience including the end-to-end management of issuer selection processes for companies such as IHG and Virgin Atlantic. He also shaped co-brand strategy for American Express and Mastercard, helping develop propositions and agreements for a number of partners in global markets. Previous companies include HSBC and Lloyds Banking Group where he drove programme launches, managed card transitions, and developed new and innovative product solutions. Jack studied history at the University of Hull.

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